Support
Mark is a calm place to remember your days. If something isn't working or you have an idea, we'd love to hear from you — it helps to include your device model and iOS version (Settings → General → About).
The fastest way to reach a human. Tell us what's going on and we'll write back.
support@northos.xyzFrequently asked questions
In your own private iCloud account. Your journal isn't stored on our servers, and we can't see your entries. (If you use Mark on the web, what reaches our server is sealed on your device first — see the privacy policy.) As long as you're signed into iCloud with the same Apple ID, your data syncs across your devices. See our Privacy Policy.
Make sure you're signed into iCloud and that iCloud Drive is on for Mark (Settings → your name → iCloud). Sync needs a network connection and can take a moment after a change.
Mark sets calm reminders for your recurring rituals and tasks — no nagging, no streaks. You control reminder times per item, and you can turn them off anytime.
You can add a voice memo or photo to any entry. Both are saved with that entry in your private iCloud.
Pinning a location is optional, per entry. When you do, Mark notes the place and the weather at that moment. Mark never tracks you in the background.
Mark is free to keep, with your whole history. Premium is $39.99 a year, $5.99 a month, or $79.99 once for life (the founders' price, for the first 1,000; in Canada CA$39.99, CA$6.99 or CA$99.99). It adds up to 30 photos per moment, voice memos, chapters, every prompt pack, your iPad and the web journal, and more. Your data is never deleted: if you stop paying, you're on the free plan and everything stays readable. See Plans and Terms.
Once Premium is available, manage or cancel anytime in Apple ID → Subscriptions on your device.